Terms & Conditions

These Terms and Conditions apply to all content, products and purchases. In these Terms and Conditions (Terms), “we”, ”us” and “our” shall be interpreted as referring to Oshun Oxtra.

Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that, by placing an order, you are consenting to agree to these Terms.

Products

The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

Ordering

Our site will guide you through the steps you need to take to place an order with us and allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

After you place an order, we will endeavour to send a confirmation e-mail to acknowledge that we have received your order. However, please note that this does not mean that your order has been accepted.

If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available, because we cannot meet your requested delivery date or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.

Payment

All payments must be made via our Paypal online payment facility.

Postage and packaging

Postage information is specified on each item and then added at checkout as some items may be particularly fragile or large and need professional packing and delivery. Collection in person is not possible – we are purely an online outlet. If you are in any doubt about costs please contact the gallery.

Shipping of your artwork from receipt of order can take three working days to be processed. Please allow up to 14 days for delivery, unless advised.

Please contact us for international shipping rates and availability if not specified on the individual product.

Returns

We do not offer refunds unless your item is damaged and cannot be exchanged for another print in that run or a like for like product of the same value.

In the very unlikely event that your artwork arrives damaged, contact us immediately and return within 5 days.

Goods must be returned in their original packaging and at your expense. We reserve the right to withhold some or all of any refund due if we believe these conditions have not been met.

Any refunds will be processed once goods have been received by Oshun Oxtra. Refunds will be credited using the original payment method. Postage on original orders will not be refunded.

Some monitors may display colours of prints incorrectly and the artwork may vary slightly from the colours you see on screen. Hand made prints may have small variations in colour or print quality from the image on the the website, due to the nature of some of the printing processes used. We will always send the best quality print in the edition.

Privacy

Your privacy is important to us. We use information collected on our website to process orders and provide a more personal online experience.

All the information you provide to Oshun Oxtra, including your email address, delivery address and credit card details are strictly private and confidential. We acknowledge that we are bound by the Data Protection Act 1998 and will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share any personal information with anyone and we do not sell it to others.

Cookies may be used to track information or specify preferences when viewing the Website. Cookies are small pieces of information stored by your browser on your computer’s hard-drive; they are used solely to keep track of the pages you visit on the Website and whether you have visited the Website previously.

By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies.
Further information about cookies is available on the Information Commissioner’s Office website.

Copyright

Images on this website have been reproduced with the permission of the relevant artists. Unauthorised reproduction contravenes the artist’s copyright and could result in legal action being taken against you. Copyright on this website is owned entirely by Oshun Oxtra 2016. Permission to use any of the content must be gained from the site owner.

Disclaimer

This site is provided by Oshun Oxtra on an “as is” basis. Oshun Oxtra cannot be held liable for any consequential, incidental or direct damages suffered in the course of using or trying to use this website. Access to this website is at users own risk. Oshun Oxtra cannot be held responsible for the content of external websites linked to this website or for the actions of users of this website. This website and any purchase made from the website is governed by English Law.

If you have any queries or questions, please refer to our FAQs or contact us directly.