St Ives, Cornwall, UK

We are an online gallery and do not have a physical ‘shop’. Follow our blog or social media for news on pop-up events or exhibitions.

Frequently Asked Questions

Please read our FAQ before sending us a message.

How can I pay for my order?

Oshun Oxtra transactions are processed by PayPal in £(pounds sterling) by credit or debit card or from a Paypal Account. All postage costs will be added to your order at the checkout.

You do not need to have a PayPal account to use this service, it is simply a secure portal for online payments using a credit or debit card.

We do not accept payment by cheque or bank transfer.

How will my order be delivered?

All orders being shipped within the UK are sent 1st Class via Royal Mail and require a signature.

  • Prints will be shipped either rolled in a very strong tube or in a large rigid envelope.
  • Paintings are wrapped and packed according to painting size and frame type (if any) and individually priced according to weight.
  • If your order includes multiple items of different sizes, we may choose to send these in separate packages at no extra cost to you.
Do you ship internationally?

Yes. Most artwork is available for international orders but not all qualify due to size or concerns about safe arrival of the product. Please check individual products for international postage options.

Shipping overseas will be sent via Royal Mail’s International signed for service. Please note that shipment to non UK countries may be subject to import duties and tax – Oshun Oxtra takes no responsibility for these charges, these are the responsibility of the customer.

International orders are sent by Royal Mail International Tracked & Signed service and take approximately 5-7 days after dispatch.

How long will delivery take?

UK orders are sent by Royal Mail Signed For® 1st Class and should only take a day for delivery once dispatched.

International orders are sent by Royal Mail International Tracked & Signed service and take approximately 5-7 days after dispatch.

Visit our FAQ page for a full list of questions and answers.

Get in touch!

Please email us at hello@oshunoxtra.com

Oshun Oxtra is an online gallery and shop. For all enquiries regarding purchasing artwork, current or forthcoming shows, artist information or any other gallery questions: Get in touch!

We are occasionally unavailable to the public when running a pop-up exhibition or show but we endeavour to respond as quickly as possible to any orders or enquiries you may have.

Support

Please see our Terms and Conditions. If you can’t find an answer to your questions or problem, please send us a message. Make sure to include a subject line, your full contact details and a brief summary of your enquiry.